Your health plan made easier

All Main Topics

Managing Open Enrollment

Find everything you need for a smooth enrollment process.

Understanding Benefits

Help employees best use their plan and all its perks with these easy-to-read materials.

Saving Money

Share information about member discounts, cost-comparison tools, and after-hours care.

Being Healthy

Deliver useful tips for healthy living and promote participation in wellness programs

Share these ready-to-use communications with your employees

While a few materials have sections you can customize, most should be distributed without changes. So simply download and share! To get the most out of your employer toolkit, download our user guide.

#1 in 2023 - for the third year in a row - J.D. Power

BCBSRI members rated us #1 in member satisfaction among commercial health plans in the Northeast region.

Blue Cross and Blue Shield of Rhode Island received the highest score in the Northeast Region in the J.D. Power 2021-2023 (tied in 2023) U.S. Commercial Member Health Plan Satisfaction Studies of members’ satisfaction with their commercial health plan experience. Visit jdpower.com/awards for more details.

Being Healthy

Take 5 to Stay Healthy

Help your employees feel more balanced, in control, and ready for life’s challenges.

Making the Most of Wellness Programs

Get your BCBSRI wellness program off to a good start and keep the momentum going.

Encouraging Healthy Habits

Share these tips and resources to help your employees protect their health.

Understanding Benefits

Getting More Out of Your Health Plan

Share these resources with your employees so they learn how BCBSRI tools can help them use their benefits.

Finding Help for Behavioral Health

Help your employees get the help they need with mental health and substance use disorders.

Getting to Know Healthcare Basics

Help your employees learn about the healthcare system and make more informed decisions.

Saving Money

Using SmartShopper

With SmartShopper, your employees can save money — and earn cash rewards — when they need a test or procedure.

Promoting Member Perks

Help your employees stay healthy with BCBSRI member perks and wellness services.

Making Informed Decisions

Help your employees make important decisions about healthcare costs.

Managing Open Enrollment

Open Enrollment Materials – Customizable

Help your employees get ready for open enrollment and make the best decisions for their situation.

Understanding the Value of Health Insurance

Open enrollment is a great time to help employees understand the value of the benefits you offer.

All FAQs

Using Toolkit Content

Think about where your employees will be most likely to see your message—it isn’t always email. Also, consider sending or posting the message several times to emphasize its importance. For more tips, download our user guide.

Click on the poster/flier link for the resource you want and save it to your computer. Then you can print as many copies as you need. Fliers are designed to be 8.5” x11” while posters are designed to be 11”x17”.

You have two options. You can click on the email link to save an Outlook template designed to grab attention and be easy to read. You can then open the template and send it to whoever needs it. Or you can click on the text link, copy the text, and paste it into your own new email.

You can use the email templates in many email readers, including Gmail® Yahoo!®, and Apple Mail. Send yourself a test email if you aren’t sure.

You can add information relevant to your company to the customizable open enrollment communications found in the Managing Open Enrollment section. After you download the file, open it and look for the blank space at the bottom. You should be able to type in information such as open enrollment dates and locations. Or, for posters and fliers, you can print it and hand-write the information. And if you decide not to customize it, the poster/flier is designed to look good without any additions.

Health Plan Specifics

Benefit documents like the Summary of Benefits and Coverage (SBC) are available through your group’s online account. When you log in, view the Document Center on the left side of the page. There is also a link for Subscriber Agreements. If a document is not available online, speak with your account manager.

Employees can print a temporary ID card or a request a new card through myBCBSRI.

Call us at (401) 459-1000, ext. 6064 and choose option 3, or contact us using the convenient form below.

If your company offers wellness programs through BCBSRI, your employees can join Virgin Pulse® and start earning points in 3 simple steps:*

Sign up at join.virginpulse.com or download the Virgin Pulse app from the App Store or Google Play.*
Choose Blue Cross & Blue Shield of Rhode Island as your sponsor.
Connect your Fitbit® or other wearable device to track and sync steps with the app.

*Standard mobile phone carrier and data usage charges apply. The downloading and use of the app is subject to the terms and conditions of the app and the online stores from which it is downloaded. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

Virgin Pulse is an independent wellness company, contracted by BCBSRI to provide wellness services.

Contact your account manager with questions surrounding group setup issues. For other questions call (401) 459-1000, ext. 6064, and follow the prompts:
Option 1 – Billing
Option 2 – Electronic enrollment/Eligibility
Option 3 – Eligibility and all other questions